Visitor Information Centre at Civic

Filed under Commercial & Tourism, Event & Venue, News ~ by Press on  25 Sep 2019

The former Civic Station will be transformed into the City’s Visitor Information Centre.

City of Newcastle will take possession of the former railway station with NSW Government’s project to open and beautify the area between Hunter Street and Newcastle Museum. 

The building will be remodelled into a Visitor Information Centre with staff, tourist maps, brochures, event details and souvenirs.

The Centre should open early 2020 and replace The Newcastle Shop at Newcastle Museum, which was trialled as a pop-up retail and information space in November 2017, then became an accredited Visitor Information Centre in September last year receiving 6,500 visits a month.

The vacated space at the Museum will become a permanent education and programming room.

Lord Mayor Nuatali Nelmes said a modern fit-out and innovative technologies will create a dynamic, contemporary destination for visitors in the heart of the city.

Tourism is a vital part of the Hunter region, contributing more than $900 million annually to the local economy,” the Lord Mayor said.

The Centre’s design will maintain the rail heritage and character​ of the site while being reimagined with a focus on customer experience and smart technologies, complementing the old with the new to reflect a contemporary Newcastle.

The Visitor Information Centre is ideally located to offer a direct link to the light rail, close connections to the harbour and Civic Park and easy access for guests staying in city centre accommodation including Newcastle’s first five-star hotel The Kingsley,” she said.



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